As the pandemic forced each country’s economy into lockdowns which resulted in much-needed budget cuts and layoffs, businesses had no other option but to look into cost-effective solutions and measures to reset and get back on track. Business owners have now come to the reality that this shift into all things digital should be embraced and therefore enforced in order for businesses to thrive post-pandemic. Due to strict pandemic regulations, remote work has now become the standard for a huge number of businesses and the labor workforce.
This increased reliance on everything digital has increased the need to outsource many business functions to offshore BPO’s, particularly those located in native English-speaking countries such as the Philippines, in order to save costs.
One of the most in-demand services that companies choose to outsource, especially among startups and SMEs, is virtual assistance. VA service is nothing new to the BPO industry, and is, in fact, still one of the most sought-after services post-pandemic.
A 2020 study from Stanford University revealed that companies who obtained this service from offshore BPO’s saved up to a whopping 78% of operational costs, as compared to hiring an actual on-site employee. The same study also revealed that offshore VAs take fewer sick days, as compared to a regular onsite PA, which resulted in at least 13% increased profitability for the business owner. Additionally, a study conducted by Global Workplace Analytics revealed that a US business owner/employer can save more than $11,000 should they choose to outsource VA services to a reputable BPO such as ADDMORE Outsourcing.
Outsourcing virtual assistance during pandemic times is not at all risky, in fact, 67% of business owners obtained the services of an offshore VA in 2021, as more traditional industries started embracing remote work as the new normal. Surveys from My Virtual Desk have also revealed that 6 out of 10 business owners plan to hire at least one more VA in 2022, further proving the essential need of the service.
In terms of cost, the Philippines still stands as the most preferable offshore location in outsourcing labor. It is still the most cost-effective solution when outsourcing virtual assistance, due to the country being home to native English-speakers and the high literacy rate (96.3%) of its labor workforce. The highly proficient talent pool from ADDMORE Outsourcing is likewise nurtured by competent training and coaching local staff to deliver utmost customer satisfaction to each client.
Another cost-saving measure when choosing to outsource VA offshore is that you are essentially choosing an employee that has a 96.4% work satisfaction as compared to regular onsite workers. Employee satisfaction is a major factor and an important business resource, which can result in a decrease in turnover rates, higher productivity, loyalty and higher profitability. Just imagine how awesome it will be to delegate tasks daily to an employee who you can definitely count on to deliver maximum results!
ADDMORE Outsourcing can definitely bridge that gap for your business to partially or even fully shift into digital, now that remote work is part of the new normal. Here at ADDMORE Outsourcing, we can help you reap the benefits of having a full staff of highly-skilled and passionate virtual assistants on standby to help you grow your business. We offer an extensive range of cost-efficient offshoring and outsourcing solutions for clients in the USA, the Republic of Ireland, the UK, New Zealand, Australia, the Middle East and other regions worldwide.
Connect with us to learn more about our extensive range of BPO services. Take advantage of the limitless benefits of outsourcing to the Philippines. Contact us today to schedule a free consultation