20 Years of Outsourcing in the Philippines

Approximately two decades ago, the Philippines became the first offshore location for the world’s first contact center dedicated solely to business process outsourcing (BPO). The government of the Philippines saw outsourcing as a lucrative potential, so they set up a special economic zone to attract international call centers.

Since then, the Philippines has become one of the world’s top outsourcing hubs during the past two decades. In this newsletter, we would like to reflect on the reasons and benefits why the Philippines is still the best place to hire offshore workers and talent.

1. Highly skilled and educated workforce:

The Philippines has a highly skilled and educated workforce. The country has a literacy rate of over 99% in 2021, and many Filipinos speak English fluently, making communication with offshore clients seamless. The country’s highly competitive education system produces graduates with excellent technical and soft skills, making them ideal for outsourcing jobs.

2. Low labor cost:

One of the primary reasons why the Philippines is an attractive outsourcing destination is its low labor costs. Salaries in the Philippines are significantly lower than in other countries, making it a cost-effective option for businesses that want to save on labor costs. This low labor cost does not compromise the quality of work Filipino workers provide.

3. Government Support:

The Philippine government has supported the outsourcing industry. The government has implemented several policies and incentives to encourage foreign investors to set up shops in the Philippines. The government has also invested heavily in infrastructure, such as high-speed internet and telecommunications networks, to support the outsourcing industry.

4. Strategic Location:

The Philippines is located in a strategic location, making it a convenient option for businesses in different time zones. The country is just a few hours ahead of the US and behind Europe, making it easier for companies to communicate and collaborate with their offshore teams.

5. Access to Specialized Expertise:

Outsourcing to the Philippines offers businesses access to a large pool of talented and skilled workers. Many Filipino workers have expertise in specific areas, such as finance and accounting, IT, HR, and customer support, making it easier for businesses to find the right talent.

6. Increased Flexibility and Scalability:

Outsourcing to the Philippines provides businesses with increased flexibility and scalability of operations. Companies can quickly scale their operations up or down depending on their needs, making responding to changing market conditions easier.

7. Improved Efficiency and Productivity:

Outsourcing to the Philippines can improve efficiency and productivity. Filipino workers are known for their strong work ethic, attention to detail, and ability to work independently.

8. Cost-Effective Solutions

As indicated earlier, outsourcing in the Philippines provides significant cost savings for businesses, as labor costs are considerably lower than in other offshore outsourcing hubs.

Moreover, outsourcing in the Philippines offers a wide range of services, from back-office operations to specialized services such as digital marketing, content creation, and software development. This flexibility allows businesses to customize their outsourcing solution to suit their specifications or requirements.


At ADDMORE Outsourcing, we are proud to be a part of the thriving outsourcing industry in the Philippines. We have been providing high-quality outsourcing services to businesses worldwide for decades, and we believe that outsourcing to the Philippines offers many benefits to businesses of all sizes.

We work closely with our clients to provide customized solutions for their business needs and goals. Our team of experts specializes in various areas, such as finance and accounting, human resources, marketing, and customer support.

As we commemorate twenty years of Philippine Outsourcing, we are still excited about the industry’s future. The Philippines will remain a leading outsourcing destination for years, and we look forward to helping businesses succeed in this dynamic and ever-evolving industry.

Talk to the professionals at ADDMORE about how to get started with outsourcing, and get a free quotation and consultation with one of our helpful specialists immediately. Discover for yourself what milestones are within your reach with the help of Team ADDMORE, who are prepared to provide you with the high-quality business solutions you require.

Want to read more helpful resources about outsourcing to the Philippines? Read more at: www.addmoreoutsourcing.com.

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