It was reported in 2020 that the Philippines was one of the world’s top countries to outsource to, along with India. The Philippines continues to thrive, despite the fact that there are hundreds of countries that allow outsourcing.
This means each country where outsourcing companies are based has its own unique set of skills and expertise. It would be more prudent to entrust it to someone who has more in-depth knowledge and experience in the field, even if they are capable of taking on a few tasks outside their core competency. A survey found that most businesses that outsource are happy with their choices and plan to keep doing so for the foreseeable future.
One of the world’s leading sources of outsourced agents, the Philippines, has been dubbed the “Call Center Capital of the World.” Listed below are five compelling reasons to consider outsourcing to the Philippines.
1. English Proficiency
The English language proficiency of the Filipino population is without a doubt the biggest draw for global businesses to choose the country as their offshore service location. Even the street vendors and taxi drivers in town can carry on a normal discussion. In addition to that, the media uses the English language in news reports, newspaper articles, magazines, and other forms of media, such as television. As of this year, the Philippines ranked 20th out of 100 countries in the English Proficiency Index and 2nd in Asia.
2. Cheaper Labor Costs
Global businesses are taking advantage of the low labor costs in the Philippines when they outsource their work there. They save as much as 70% on wages compared to what they would have to pay if they chose to nearshore their operations. In addition, they hold the quality of Filipino work and their professional ethics in high regard. For this reason, it is better for the company to outsource the talent and pay a lower price for it. For the time being, it may only amount to a small sum, but over time, it may be sufficient for the expansion of their businesses.
3. Three Decades of Outsourcing Experience
A three-decade history of outsourcing in the Philippines serves as a good example of the saying “experience is the best teacher.” Business practices began to take off in 1992 when the country’s first contact center was opened. In the wake of the boom, the country’s outsourcing industry reached a record high and was recognized as the world’s top outsourcing location. Before, the Philippine government took action to help the BPO industry grow because it makes up a big part of the country’s GDP.
4. Strict Data Privacy Laws Are Enforced
The main goal of the Data Privacy Act of 2012 is to protect the fundamental human right to privacy and communication while ensuring the free flow of information to encourage innovation and growth. The integrity, availability, and privacy of data are kept while making sure that information can move freely through the system. It was made to get more businesses and investors from other countries to invest in the country.
5. Highly-skilled and Professional Workforce
Nearly 200,000 university graduates a year demonstrate the country’s well-educated and talented workforce. This country has a literacy rate of 97%. Filipinos are known for how hard they work and how determined they are to do well in any field they choose.
This year, consider outsourcing some of your work to the Philippines. You just need to find a great outsourcing partner who will help you achieve your business goals. If you’re looking for an outsourcing partner who shares your aspirations, look no further than ADDMORE Outsourcing and save as much as 50 to 70% on your labor costs right now.
Visit addmoreoutsourcing.com today for a free consultation and learn how outsourcing to the Philippines can be your best business move of the year.